PRIVACY POLICY

PRIVACY POLICY

PRIVACY POLICY

Groninger Filmdagen
(Operated by FilmVereniging Groningen)

1. Introduction

This Privacy Policy explains how personal data is collected, used, and protected when you visit the Groninger Filmdagen website or purchase tickets for the festival.

Groninger Filmdagen is organized by FilmVereniging Groningen, registered in the Netherlands.

We are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR).

2. Data Controller

The data controller responsible for your personal data is:

FilmVereniging Groningen
(Groninger Filmdagen Organization)
Email: info@filmvereniging.nl

3. What Data We Collect

We may collect the following personal data:

a) Information you provide directly

  • Name

  • Email address

  • Any information submitted via forms (e.g., contact forms, participation forms)

b) Ticket purchase data

When you buy tickets via Avayo, the following may be processed:

  • Name

  • Email

  • Payment details (processed securely by Avayo, not stored by us)

c) Technical data

  • IP address

  • Browser type

  • Device information

  • Website usage data (via cookies or analytics tools)

4. Legal Basis for Processing

We process your personal data based on:

  • Contractual necessity → to process ticket purchases

  • Consent → for marketing communications or optional cookies

  • Legitimate interest → to improve our website and services

  • Legal obligations → accounting and compliance requirements

5. How We Use Your Data

Your personal data may be used to:

  • Process ticket purchases and send confirmations

  • Communicate important event information

  • Respond to inquiries

  • Improve the website and user experience

  • Comply with legal obligations

We do not sell your personal data to third parties.

6. Sharing of Data

We may share your data with:

  • Payment providers (e.g., Avayo)

  • Website hosting and technical service providers

  • Authorities when legally required

All third parties are required to comply with GDPR.

7. Data Retention

We retain your data only as long as necessary:

  • Ticket purchase data → up to 7 years (tax/legal obligations in the Netherlands)

  • Contact inquiries → up to 1–2 years

  • Marketing data → until you withdraw consent

8. Your Rights

Under GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent at any time

To exercise your rights, contact us at: info@filmvereniging.nl

9. Cookies & Tracking

Our website may use cookies and similar technologies to:

  • Ensure proper website functionality

  • Analyze traffic and usage

  • Integrate third-party services (e.g., ticketing, social media)

For more information, please see our Cookie Policy.

10. Data Security

We take appropriate technical and organizational measures to protect your data against:

  • Unauthorized access

  • Loss or misuse

  • Disclosure

However, no system is completely secure.

11. Third-Party Links

Our website may contain links to external platforms (e.g., Avayo, social media).
We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on our website.

13. Contact

If you have questions about this Privacy Policy or your data:

FilmVereniging Groningen
(Groninger Filmdagen Organization)
Email: info@filmvereniging.nl